Quality Controller M/F

Métier : Technique & Services/Technique & Services - ANIMATEUR RESEAU PIECES & SERVICE
Contrat : CDI
Description du poste :
To ensure customer satisfaction through conducting comprehensive quality checks on all customer vehicles prior to delivery.

·        Conduct quality inspections on completed repair work to ensure all job card requirements have been fully addressed.
·        Support Technicians and Service advisors with advanced vehicle diagnosis and troubleshooting.
·        Perform road tests to verify repair effectiveness and vehicle performance before delivery.
·        Ensure timely vehicle delivery through efficient quality control and defect reporting processes.
·        Train and mentor technicians to enhance diagnostic and technical competencies.
·        Manage and maintain technical tools, equipment, and customer vehicles in accordance with the company standards.
·        Handle customer complaints promptly and ensure satisfactory resolution.
·        Monitor Technician compliance with job cards, quality control procedures, SOPs, and service standards.
·        Participate in training and development initiatives to continuously improve performance.
·        Perform any other duties assigned by management.
Lieu : Kabwe & Kitwe
Niveau d'études min. requis : 2 - Bac ou équivalent